A recent discussion on the Ecometry Google Group got me to thinking that we could use a central place for information on supported printers in Ecometry. If you call Ecometry about printer support, you’ll be told that they only support the HP 8150 series printer with an add-on font dimm. In general they work pretty good with the thick collate stock that we generally use.

About 6 months back though, we had a jamming problem with them. With collates coming out of Tray 3, they’d travel through the inside of the printer and jam. We’d have the printers serviced and a couple days later, they’d jam again. Our printer tech pointed out that since the collates are so thick and the long path they have to take through the printer, they’ll be more likely to jam over time. He suggested feeding them through Tray 1, the manual feed tray. Its a straight path through the printer, so there should be less problems. To date, he was right. No jams at all. The one drawback is that we can only feed about 50-100 collates through at a time. This isn’t that big a deal since we only do high volume 2 months out of the year.

Other Ecometry users have claimed success with other printers. I’m not sure what Ecometry’s official support is for them, but I’ve listed them below for others who are wondering the same thing:

• HP 4240N
• HP 9040N (some jamming issues?)
• Ricoh 2090 Copier/Printer
• Kyocera

If anyone else has any success or failures with other printers for printing collates in Ecometry, feel free to email me or post it below so it can be included here for future reference.