I’m a huge fan of Apple products. I’ve owned 3 computers (PowerMac 8600/300, PowerBook Pismo, MacBook Pro 17″), convinced my brother to get 2 (PowerMac G4, MacBook Pro). The 8600/300 and PowerMac G4 both still run today (I sold the Pismo)!

I think Apple, in general, do things better than other computer manufacturers and Microsoft. The products a sleek and the OS is solid. Except for my MacBook Pro. About 6 months after I got my MacBook, I started having issues with the battery. It wouldn’t power on without the AC cord plugged in and I’d always see a black X through the battery icon. I called Apple and they sent me a new battery. Everything was fine for a few days, then the same thing. So I had to send it in. All they did was put another new battery in it. Got the MacBook back and again, it was fine for a week or so. Now I’m sending it in again for a second time for the same issue.

It’s nice that Apple reps are pleasant on the phone and are understanding of my situation. I hate being without my MacBook as I use it for work all the time. In fact, I probably use it for work more than I do just browsing the internet. Hopefully they get it right this time around. Which makes me wonder. At one point will they just send me a new MacBook if they can’t fix it?